We gladly accept returns of unworn, unwashed items with tags attached in their original condition within 7 days of the order delivery date based off of the tracking number.
All promotional purchases or sale items are final sale and as such, are not eligible for return. We do not offer price adjustments.
We do not currently offer returns outside of Canada.
REQUEST A RETURN
To request a return, email firstname.lastname@example.org with your order number, a list of the items you'd like to return, and the reason for the return. Please note that customers are responsible for return shipping costs using a tracked method of their choice. We are not responsible for lost or damaged returns packages.
Once your return has been received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, your refund will be processed back to the original method of payment.
House of Weekend reserves the right to refuse returns at our discretion. If your items are not eligible for return or your request is submitted past the return window, your request will be denied. Items sent back to us without first requesting a return will not be accepted.